Your Marketplace and Customer Services in one place!
Create your offers in your own Marketplace!
Your Marketplace and Customer Services Platform in one place, right here!
Customer Services Ticketing
Easily open, follow and solve cases, give more ways to your customer to solve their issues.
Analytics
Take control over all your services areas and agreements, like SLA, ART (average response time) with modern and simple graphics to manage the customers’ satisfaction.
Marketplace to your business
Create unlimited offers and give your customer a faster and modern way to buy your solutions with a simple click. Like a self-service portal, your customers can buy much more from you.
Microsoft AD connector
We can connect our platform to your Microsoft Dynamics 365 and make it easy.
14 days FREE trial! It will only take a minute
Features and Benefits
All editions come with the same features.
2FA – Secure by Design
Two-step verification (sometimes called two-step authentication) helps protect you by making it more difficult for someone else to sign in to your account. It uses two different forms of identity: your password, and a contact method (also known as security info). Even if someone else finds your password, they’ll be stopped if they don’t have access to your security info. This is also why it’s important to use different passwords for all your accounts.
Open and Manage Cases
Super easy way customers open cases and follow how your time is working on it, there is a timeline to make the interation between you and your customer simpler and faster.
Analytics – Take a look at over all Cases, SLA’s and ART
Super easy way to take a look at how you tech time is working on Cases, look open, paused, close cases and how your customers are rating it, manage data and increase your churn.
Customize SLA per Customer
You can create customized SLA for each customer you need, and reach any agreement with any customer.
Marketplace – have your OWN
Create as many as offer you need. Empower your customer to buy better and faster from you. Reduce costs with sale time. Recurrent transation can be done by the customer through the Marketplace as a self-service portal. Increase your MRR and your company EBITA.